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  • Events
  • April 21st, 2026

[Upcoming Event] INO CX at CX Summit Colombia 2026

Back to blog April 21st, 2026 [Upcoming Event] INO CX at CX Summit Colombia 2026 Latin America’s most important gathering for customer experience leaders — and INO CX will be there. Two days in Cartagena de Indias, surrounded by the region’s top CX directors, operations leaders and technology innovators.Come find us at the commercial exhibition, […]

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Customer Experience & Trends
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  • September 26th, 2022

The Symmetry of Attention: How Employee Satisfaction Drives Better Customer Experience

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Contact Center Management
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  • September 20th, 2022

Telemarketing: 5 Tips for Improved Productivity

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Customer Experience & Trends
Notebook and school-themed stationery symbolizing INO CX’s step-by-step advice to strengthen customer relations teams.
  • August 22nd, 2022

Customer relations team: back to school in 4 steps

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Contact Center Management
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  • June 9th, 2022

8 key metrics to optimize your customer experience

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Contact Center Management
3D illustration of a laptop screen with a customer support agent icon, symbolizing call center software solutions.
  • April 26th, 2022

The complete lowdown on call centre software!

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Partners
Two hands connecting puzzle pieces, symbolizing partnership between systems integrators and contact center solution providers like INO CX.
  • March 24th, 2022

Zoom on systems integrators and IT resellers: why should you add a contact center solution in your catalog and how to choose it?

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Customer Experience & Trends
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  • March 2nd, 2022

Interview with Hugues Senia: what his best practices are for a successful customer loyalty

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Customer Experience & Trends
3D chat bubble icon representing SMS messaging for customer communication and marketing campaigns.
  • October 14th, 2021

SMS in Customer Relations: Why Use It and How to Run Successful Campaigns

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