Simplify and safeguard your payments by phone
Simplify and safeguard your payments by phone
Our payment solution makes it possible for you to easily collect bank card payment from your customers over the phone and offer a continuous and exceptional experience.
Payment by SMS, email, or with the assistance of a teleoperator, different payment methods are available to meet your customers’ needs!
Choose the channel your customers prefer
SMS/e-mail
In campaign mode or via an advisor, send an SMS or email containing a secure payment link. Easy to use and instant!
Step 1
Exchange between customer and advisor as part of a purchase or collection campaign.
Step 2
The customer receives an SMS/email and clicks on the secure link.
Step 3
They enter their details on the secure payment web page.
Step 4
He receives immediate confirmation by SMS/email.
SMS/email
In campaign mode or via an advisor, send an SMS or email containing a secure payment link. Easy to use and instant!
Step 1
Exchange between customer and advisor as part of a purchase or collection campaign.
Step 2
The customer receives an SMS/email and clicks on the secure payment link.
Step 3
They enter their details on the secure payment web page.
Step 4
He receives immediate confirmation by SMS/email.
Supported by an advisor
Set up a contactless payment method, with direct communication with an advisor.
Step 1
Exchange between customer and advisor as part of a purchase or collection campaign.
Step 2
The advisor collects directly from the agent’s banner.
Step 3
The customer receives instant confirmation of payment by SMS and/or email.
Supported by an advisor
Set up a contactless payment method, with direct communication with an advisor.
Step 1
Exchange between customer and advisor as part of a purchase or collection campaign.
Step 2
The advisor collects directly from the agent’s banner.
Step 3
The customer receives instant confirmation of payment by SMS and/or email.
Increase flexibility with our 3 payment methods
Direct payment
Payment is made instantly.
Scheduled payment
Payment is made at a later date.
Payment in several instalments
Payment can be made in instalments, according to customer preference.
Simplify the management of your payments
SIMPLIFY THE MANAGEMENT OF YOUR PAYMENTS
Efficiently manage your payment activities with our telephone payment solution, designed for every user.
Appears in the advisor's banner
Our payment module is integrated into the agent banner for a simplified employee experience and a consistent customer experience.
Easy to connect
Link your bank account to our payment solution directly through INO or via a third-party PSP (Payment Service Provider) (Stripe).
Easy to integrate
Thanks to APIs, Webhooks and Web services, our solution communicates with your information systems and integrates into your ecosystem.
Wide acceptance network
Allow your customers to pay with different types and origins of credit card: Visa, MasterCard, Amex…
Adopt an secure solution
Security is an essential criterion for your customers when it comes to payment. INO makes it a priority!
PCI-DSS standards
Our processes comply with current standards.
Tokenization
No data are recorded at INO.
STCA SHA-2 certificate
Our solution meets the new security requirements for French electronic payment systems.
Adopt an secure solution
Security is an essential criterion for your customers when it comes to payment. INO makes it a priority!
Our payment solution adapted to your issues
Debt collection
Collect directly from delinquent customers via outbound campaigns, SMS or VMS.
Self-service
Integrate payment into your site, or offer payment via IVR for completely autonomous payments.
Contact center
Give your advisors the ability to collect customer payments to create a seamless shopping experience.
They tell it better than we do !
Amélie Beck
Sales Administration Manager of Saint MaclouWe have chosen INO PAY in order to give our in-store advisers the possibility of selling and collecting payments from customers in complete security. INO was very efficient and both advisers and customers were satisfied! It's reliable and secure, we really appreciate it.
Maxime Julliard
Commercial Director of GERIThe INO solution is modern, agile and answers very well to the technical and functional requirements of our project.
You have projects? Contact us!
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