{"id":30691,"date":"2025-10-13T21:07:37","date_gmt":"2025-10-13T20:07:37","guid":{"rendered":"https:\/\/www.ino.global\/?post_type=success-story&#038;p=30691"},"modified":"2026-03-31T08:47:58","modified_gmt":"2026-03-31T07:47:58","slug":"moderniser-le-support-client-a-grande-echelle-comment-securitas-technology-a-transforme-sa-hotline-avec-ino-cx","status":"publish","type":"success-story","link":"https:\/\/www.ino.global\/fr\/success-stories\/modernizing-customer-support-at-scale-how-securitas-technology-transformed-its-hotline-with-ino-cx\/","title":{"rendered":"Effort client minimal, efficacit\u00e9 maximale : strat\u00e9gies \u00e9prouv\u00e9es pour g\u00e9rer des catalogues de services complexes"},"excerpt":{"rendered":"","protected":false},"featured_media":31010,"parent":0,"template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"Securitas Technology Enhances Technical Support with INO CX","_seopress_titles_desc":"Learn how Securitas Technology improved its hotline efficiency and customer satisfaction by integrating INO CX's cloud telephony.","_seopress_robots_index":""},"tax_success_cat":[214],"class_list":["post-30691","success-story","type-success-story","status-publish","has-post-thumbnail","hentry","tax_success_cat-support"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.ino.global\/fr\/wp-json\/wp\/v2\/success-story\/30691","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ino.global\/fr\/wp-json\/wp\/v2\/success-story"}],"about":[{"href":"https:\/\/www.ino.global\/fr\/wp-json\/wp\/v2\/types\/success-story"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ino.global\/fr\/wp-json\/wp\/v2\/media\/31010"}],"wp:attachment":[{"href":"https:\/\/www.ino.global\/fr\/wp-json\/wp\/v2\/media?parent=30691"}],"wp:term":[{"taxonomy":"tax_success_cat","embeddable":true,"href":"https:\/\/www.ino.global\/fr\/wp-json\/wp\/v2\/tax_success_cat?post=30691"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}