New Success Story: Discover how tiko reduced wait times by 40% with INO CX
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Spark growth in every successful customer interaction

Leverage a modern, all-in-one contact center solution to connect with customers, elevate engagement, and empower growth.
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Trusted by 200+ businesses

Intuitive, Customizable,
Powerful Platform

Easy to Use

Intuitive interface with a clear
design for quick onboarding.

Advanced Customization

Customize KPIs, templates, and workflows to fit your needs.

Dedicated Interfaces for Each Role

Optimized spaces for agents, managers, and administrators for simplified tracking and management.

Quality and
Reliability

24/7 support and a robust
infrastructure for uninterrupted
service.

Make Every Customer
Interaction Count

INO CX provides a comprehensive platform to elevate customer experiences, seamlessly integrating every channel to build lasting connections and optimize engagement.

Inbound Call
Management

Effortlessly handle all incoming calls with smart routing and automated distribution, ensuring each customer reaches the right agent, every time.

Inbound Call
Management

Effortlessly handle all incoming calls with smart routing and automated distribution, ensuring each customer reaches the right agent, every time.

Inbound Call
Management

Effortlessly handle all incoming calls with smart routing and automated distribution, ensuring each customer reaches the right agent, every time.

Inbound Call
Management

Effortlessly handle all incoming calls with smart routing and automated distribution, ensuring each customer reaches the right agent, every time.

Solutions Tailored to
Your Business Needs

INO CX is a highly customizable and flexible solution designed to adapt to all business needs, empowering teams to deliver exceptional service and streamline operations across any industry.

Customer Service

Enhance every customer interaction through seamless management of calls, emails, and chats, ensuring quality service and strengthening loyalty.

Sales Teams

Effectively engage prospects and customers with outbound campaigns and targeted messages to drive conversions and satisfaction.

Technical Support

Quickly meet technical needs with intelligent routing and case management tools, ensuring accurate and timely responses.

BPO

Centralize and streamline customer interaction management for outsourced teams with a unified interface and advanced supervision tools.

Empower Your Team for
Maximum Efficiency

INO CX equips your team with tools for seamless collaboration, efficient interaction management, and high-quality service, boosting productivity and consistency across every customer touchpoint.
Team Collaboration
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Digital Engagement Channels
Enable real-time teamwork within the platform with integrated messaging, file sharing, video conferencing, AI-powered knowledge banks, and shared document centers—keeping your team connected, informed, and efficient.
Outbound Calls & Campaigns
Enable real-time teamwork within the platform with integrated messaging, file sharing, video conferencing, AI-powered knowledge banks, and shared document centers—keeping your team connected, informed, and efficient.
Secured Payment Solutions
Enable real-time teamwork within the platform with integrated messaging, file sharing, video conferencing, AI-powered knowledge banks, and shared document centers—keeping your team connected, informed, and efficient.

Seamless Integration for Unlimited Possibilities

INO CX offers an open, flexible platform with powerful APIs and native integrations to major business solutions, enabling seamless connectivity and enhancing your operational potential without limits.
Learn more

Achieving Customer
Excellence Together

At Tiko, staying close to our users and improving customer satisfaction is our priority. And INO CX makes that possible.

Aurore FLACH
Customer Relationship Director at Tiko

INO CX’s flexibility and advanced routing capabilities helped us manage our transition smoothly, boost responsiveness, and elevate customer satisfaction.

Olivier COUDERT
Technical Support Manager at Securitas Technology France

INO CX is one of the most agile and high-performing tools I have ever tested. I also loved the collaboration with the teams—it was simply amazing. Just for that, I would recommend INO to all my peers!

Vanina POIRIER
Customer Service Director at O2 Care Services

Let’s Get Started!

Have questions or ready to explore how INO CX can support your goals?
Our team is here to help.
Schedule a demo

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