New Success Story: Securitas Technology’s Efficient Approach
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Personalized Caller Identity That Builds Trust—Before the First Word

Most outbound calls go unanswered—especially when the number is unfamiliar or flagged as spam. With INO Connect+ and its Caller ID Personalization feature, your calls display your brand, location, and purpose every time. Build trust at first glance so customers recognize you, trust you, and pick up.
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Three mobile phone screens displaying incoming calls: one marked as spam, one from an unknown number, and one with a personalized caller ID showing a company name, logo, and reason for the call.
Trusted by 300+ businesses

From Unknown to Unmissable: Why Caller Identity Matters

Trust

Avoid being flagged as spam and ensure the legitimacy of your calls across all compatible devices.
Be recognized as a verified, trusted source—before your call is even answered.

Identification

Display your company name, logo, and call purpose directly on the recipient’s screen.
Boost transparency and show customers who’s calling and why.

Intelligence

Track the performance and reputation of your outbound calls with detailed analytics and reports.
Use data to optimize your outreach strategy and strengthen your brand presence.
Start today

How It Works – Simple, Verified, Effective

Verify Your Business Identity

We authenticate your company to ensure your brand is trusted and eligible for branded caller ID display.

Register Your Phone Numbers

Provide the outbound numbers you want to personalize—national or international.

Call with Your Brand, Logo & Purpose

Your business name, logo, and call reason appear on the recipient’s screen (on compatible devices).

Manage & Monitor

Track the performance of your outbound calls with real-time insights and optimize your campaigns.
Two mobile phone screens showing personalized caller ID: one displays only the company name , the other includes the company name, logo, and call reason.
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Real Results. Real Identity.

Give your outbound strategy the edge it needs—by being instantly recognizable and trusted. INO Connect+ delivers measurable impact with minimal setup.

Higher Answer Rates

Increase pick-up rates with clearly identified calls that show your name, logo, and purpose upfront.

Stronger Brand Presence

Reinforce your image by displaying your brand identity on outbound calls—no more anonymous numbers.

Global Reach at Scale

Reach over 450 million users in more than 40 countries. Integrated directly into the OS for users with Smart Call enabled, and supported by partner carriers for maximum deliverability and visibility.

Actionable Insights

Access detailed performance analytics to monitor answer rates, call reputation, and channel efficiency—so you can optimize every campaign.

Pay-as-You-Use

Only pay for the calls made through the platform—no hidden fees, no commitment.

Fast & Easy Setup

Go live in just a few days with no software installation required. Seamless and hassle-free.
Free demo

Hear It from Our Customers

At Tiko, staying close to our users and improving customer satisfaction is our priority. And INO CX makes that possible.

Aurore FLACH
Customer Relationship Director at Tiko

INO CX’s flexibility and advanced routing capabilities helped us manage our transition smoothly, boost responsiveness, and elevate customer satisfaction.

Olivier COUDERT
Technical Support Manager at Securitas Technology France

INO CX is one of the most agile and high-performing tools I have ever tested. I also loved the collaboration with the teams—it was simply amazing. Just for that, I would recommend INO to all my peers!

Vanina POIRIER
Customer Service Director at O2 Care Services

INO GLOBAL embodies professionalism, responsiveness, and a client-centric approach. I especially appreciate their close support and ability to listen to customer needs.

Guénaël REGNIER
Member Relations Manager at UMR

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Get Started with Caller ID personalization Today!

Whether you want to increase answer rates, improve trust, or streamline your call center operations, personalized caller identity is a key lever.
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Frequently Asked Questions About Caller ID Personalization

INO Connect+ dynamically displays your brand name, logo, and call reason on the recipient's screen (on compatible devices). 

Yes. You can configure different caller IDs depending on your campaign, audience, or geography—ensuring every call appears relevant and trustworthy.

Absolutely. INO Connect+ helps you avoid spam labeling by verifying your identity and using trusted partner networks and smart OS integrations. Your calls are more likely to be delivered and answered.

No. We apply strict verification processes. Only certified, legitimate businesses can activate Caller ID Personalization. This ensures trust and prevents misuse—protecting both your brand and your customers.

Just a few days. Once your business identity and numbers are verified, you can start personalizing calls—no software installation needed.

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