**This list isn't exhaustive, contact us for a personalized demo.
INO CX’s flexibility and advanced routing capabilities helped us manage our transition smoothly, boost responsiveness, and elevate customer satisfaction.
INO enables us to support our strong growth while maintaining a high level of service quality and customer satisfaction.
INO GLOBAL embodies professionalism, responsiveness, and a client-centric approach. I especially appreciate their close support and ability to listen to customer needs.
We feel well supported, and above all, we know the solution will keep meeting our challenges tomorrow: AI integration, the ability to analyse calls to improve customer service.
INO CX pricing is based on a per-agent, per-month model. Every package includes voice as standard, and you choose additional packages based on the channels your team needs, such as email, chat, SMS or WhatsApp. Some items, such as telecom costs or AI usage, are consumption-based, so you only pay for what you actually use.
Yes, you can upgrade or downgrade anytime as your needs evolve. Pricing simply adjusts per agent, per month.
Our Custom plan is built around your specific channel mix, agent volume, and AI requirements. Contact our sales team for a tailored quote.
We don't offer a self-service free trial. Instead, we offer a personalized demo so our team can walk you through the platform and recommend the right combination of channels for your use case, so we can ensure an optimal user experience adapted to your needs.
Yes, pricing scales with team size, and larger teams typically benefit from more competitive per-agent rates. Reach out to our sales team for a custom quote.
