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Driven by Innovation,
Designed for People

At INO CX, our mission is to create exceptional customer experiences and empower teams through cutting-edge technology, designed with a deep understanding of client needs. Born out of a commitment to delivering reliable, human-centric communication solutions, we continuously innovate to stay ahead in an ever-evolving industry. From enhancing team collaboration to providing seamless omnichannel experiences, our solutions are crafted to adapt to your unique requirements, ensuring your business connects effortlessly with clients around the world.

26

years of excellence in customer experience

300

companies rely on our solutions

6000

users across diverse industries

55

million interactions handled per year

Learn more

Global Reach, Local Impact

INO CX solutions are trusted by users and partners in key regions around the world. With operations and clients spanning over 30 countries, we help businesses connect with their customers wherever they are — with the flexibility to adapt to local needs and expectations. Our global presence is a strategic advantage, delivering both reach and relevance.

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Robust Infrastructure

Our servers are hosted across both Europe and the US, ensuring data compliance and performance wherever you operate.

A Network of Trusted Partners

We collaborate with certified partners in over a dozen countries to deploy and support our solutions with local expertise.

On-the-Ground Presence

We have offices in five strategic countries — France, Mexico, Peru, Chile, and Colombia — enabling closer relationships with our customers and partners.

Our Core Values

Customer-Centric Excellence

We design solutions that anticipate and meet our customers' evolving needs, creating lasting value through reliable, efficient tools that enhance every interaction.

Human Connection & Empathy

Our technology bridges the digital and human touch, empowering businesses to build meaningful connections and foster lasting loyalty.

Innovation at
Our Core

Driven by innovation, we provide agile, AI-powered tools that keep businesses ahead, ready to meet the challenges of tomorrow.

Global Vision, Local Understanding

With a presence in over 30 countries, we combine global standards with local insights to support businesses wherever they grow.

Our offices

Paris

4 Rue Royale
75008 Paris
France

Montpellier

770 Avenue Alfred Sauvy
34470 Pérols
France

Mexico

Av. Javier Barros Sierra 495 Santa Fe, Álvaro Obregón
01219 Ciudad de México, CDMX
Mexico

Santiago

Av. Apoquindo 5950,
7550000 Las Condes
Santiago
Chile

Bogotá

Cra. 11B #99-25
Bogotá
Colombia

Lima

Ca. Coronel Andrés Reyes 338 Lima 15046
Péru

Hear It from Our Customers

At Tiko, staying close to our users and improving customer satisfaction is our priority. And INO CX makes that possible.

Aurore FLACH

Customer Relationship Director at Tiko

INO CX’s flexibility and advanced routing capabilities helped us manage our transition smoothly, boost responsiveness, and elevate customer satisfaction.

Olivier COUDERT

Technical Support Manager at Securitas Technology France

INO CX is one of the most agile and high-performing tools I have ever tested. I also loved the collaboration with the teams—it was simply amazing. Just for that, I would recommend INO to all my peers!

Vanina POIRIER

Customer Service Director at O2 Care Services

INO GLOBAL embodies professionalism, responsiveness, and a client-centric approach. I especially appreciate their close support and ability to listen to customer needs.

Guénaël REGNIER

Member Relations Manager at UMR

Loved by top brands

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Build the Future of Customer Experience with Us

At INO CX, we’re transforming customer experiences through innovation and collaboration. Join our dynamic team to make an impact and help shape the future of customer engagement worldwide.

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