📍 Paris, France
📅 April 01–03, 2025
💡Stand E14
Intro
From April 01 to 03, 2025, INO CX took part in All4Customer Paris, one of the leading trade shows dedicated to customer relationship and marketing innovations. Over three days, we welcomed visitors to our Stand E14 to explore our powerful and reliable omnichannel contact center platform.
Event Recap
The show brought together CX professionals, technology providers, and industry innovators to exchange ideas and discover new solutions. At our stand, the INO CX team ran live demonstrations of our unified platform, showing how it enables seamless customer interactions across voice, messaging, email, SMS, and more — all from one place.
We also showcased:
– Real-time supervision tools to monitor agent activity and service levels instantly.
– 360° customer view to give agents complete, contextual information for every interaction.
– AI-powered features for real-time assistance, intelligent routing, and automation of repetitive tasks.
– Advanced reporting and analytics to track performance and optimize operations.
– Secure, cloud-based infrastructure ensuring reliability, flexibility, and compliance.
Attendees appreciated the opportunity to see the platform in action and discuss specific use cases tailored to their business needs. Networking played a key role — our team met with existing clients, potential partners, and industry peers to exchange insights on the future of customer service, from AI integration to omnichannel strategies and secure cloud infrastructure.
Key Takeaways
– Hands-on experience matters – live demos allowed visitors to see exactly how INO CX can improve their operations.
– Omnichannel is the standard – businesses are seeking integrated solutions to manage all customer touchpoints efficiently.
– AI adoption is accelerating – from agent assistance to workflow automation, AI is already transforming contact centers.
What’s Next
Following All4Customer Paris, INO CX is continuing conversations started at the show and building on the momentum with follow-up demonstrations and tailored solution proposals. We remain committed to helping businesses deliver exceptional customer experiences — with secure, flexible, and scalable technology.
A big thank you to everyone who visited Stand E14. We look forward to seeing you again next year!
