From September 16 to 18, 2025, INO CX had the pleasure of participating in All4Customer Meetings 2025 in Cannes, the premier one-to-one business event dedicated to customer relations, digital marketing, and CX transformation. Hosted at the Palais des Congrès, the event brought together the industry’s most forward-thinking professionals—and we were thrilled to be part of it.
📍 Stand B04 — A Hub of Innovation
Shaping the Future of the Contact Center
Throughout the event, INO CX showcased its comprehensive and flexible omnichannel contact center platform, demonstrating how organizations can manage voice, email, messaging, SMS, and social media interactions within a single unified interface.
Attendees discovered how our solutions empower contact centers through:
– Omnichannel engagement, providing agents with a 360° view across all communication channels
– Real-time quality monitoring, supervision tools, coaching features, and customizable KPIs
– AI and automation to streamline interactions, boost efficiency, and deliver personalized service
– Native Salesforce integration, enabling seamless workflows and deeper customer insight
Whether attendees were looking to modernize their infrastructure or rethink their CX strategy, we shared how INO CX brings control, agility, and innovation to every customer interaction.
Why Visitors Came to Meet INO CX
– Live demos of our omnichannel suite
– CX expertise from our consultants and technologists
– Client success stories from diverse industries
– Exclusive previews of upcoming features and integrations
We connected with customer experience leaders, IT managers, and contact center directors, engaging in high-impact conversations about the future of CX and the evolving expectations of today’s customers.
Key Takeaways from the Event
– The demand for true omnichannel orchestration continues to grow, especially with customers expecting seamless transitions between channels.
– Contact centers are increasingly turning to automation and AI not only to reduce costs but also to enhance personalization and responsiveness.
– Data centralization and real-time insights are top priorities for organizations seeking to improve performance and decision-making.
– Native CRM integrations, particularly with Salesforce, are seen as critical to improving agent experience and operational fluidity.
– Companies are actively seeking scalable, cloud-native solutions to stay flexible and resilient—particularly in hybrid or remote work environments.
Next Steps with INO CX
– Continue the Conversation: Missed us at the event or want a deeper dive into our solutions? Our team is ready to meet with you.
– Book a Demo: Explore how our platform can be tailored to your organization’s needs.
– Partner with Us: Let’s work together to elevate your customer experience strategy.
