Foster communication and sharing among your staff
Foster communication and sharing among your staff
A unified communication solution to foster reliable and transperent exchanges among your employees while increase their productivity. They will therefore be able to offer the best services to your customers, no matter where they are.
Exchange with simplicity
Connect your team and streamline the team communication in order to improve efficiency and agility. We’ve brought all your communication flows together in a single interface, which is available from any web browser and with no need for prior download.
Instant messaging
Send individual or team messages, use emojis, reply to a specific message, pin a message, and access your history.
Videoconferencing
In just a few clicks, you can organize or join a virtual meeting to bring together yours colleagues, no matter where you are.
Internal calls
Call your colleagues from your INO CX solution and take advantage of features to simplify communications.
Voicemail to email
Set up your voicemail to receive voicemails from your colleagues in your email inbox during your absence.
Facilitate your teamwork
Imporve the productivity of your team
Your teams will be able to easily access shared resources and exchange information with each other to make decisions quickly and increase operational efficiency.
Team creation and management
Define your employees’ roles. You can send public messages or communicate privately and customise tags to categorise conversations.
Screen sharing and speaking
Communicate effectively and express all your ideas during videoconferences with features such as screen sharing and hand raising.
Shared directory
Save all your contacts directly to your INO interface, update them easily and choose the contacts you want to share with your team.
Document sharing
Add docuements to your workspaces to share with your team. You can also easily find and download the documents shared by your colleagues.
Unified interface
All collaborative functions are available directly from the agent banner, for an intuitive and simplified experience.
Maintain cohesion wherever you are
No matter if you are in the office, during a business trip or working remotely, you can stay in touch with your team. Our modern, unified tools facilitate mobility.
100% cloud
Our collaborative tools work no matter where you are. You just need a good Internet connection.
WebRTC
Your employees can communicate directly between them with a web navigator, without installing any software.
Agile administration
Our solutions are flexible and they are constantly evolving. The ergonomic interface makes the team management really easy.
Imporve the productivity of your team
Your teams will be able to easily access resources and exchange information with each other, which eventually enable them to make quick decisions and increase operational efficiency.
Team creation and management
Define your employees’ roles. You can send public messages or communicate privately and customise tags to categorise conversations.
Screen sharing and speaking
Communicate effectively and express all your ideas during videoconferences with features such as screen sharing and hand raising.
Shared directory
Save all your contacts directly to your INO interface, update them easily and choose the contacts you want to share with your team.
Document sharing
Add docuements to your workspaces to share with your team. You can also easily find and download the documents shared by your colleagues.
Unified interface
All collaborative functions are available directly from the agent banner, for an intuitive and simplified experience.
Maintain cohesion wherever you are
No matter if you are in the office, during a business trip or working remotely, you can stay in touch with your team. Our modern, unified tools facilitate mobility.
100% cloud
Our collaborative tools work no matter where you are. You just need a good Internet connection.
WebRTC
Your employees can communicate directly between them with a web navigator, without installing any software.
Agile administration
Our solutions are flexible and they are constantly evolving. The ergonomic interface makes the team management really easy.
Choose solutions which make it easy for your team
Our powerful solutions provide your employees with the best working condition and make the user experience much better.
Unified
Bring all the collaborative functions that your team need to one interface.
Cloud-native
Deliver a coherent user experience.
Open
Foster the information exchange with business tools that communicate between them.
User-friendly
Benefit from intuitive, ergonomic tools designed for you and your users.
Choose solutions which make it easy for your team
Our powerful solutions provide your employees with the best working condition and make the user experience much better.
and improve your global customer experience
Resolve problems very rapidly
Increase your first contact resolution rate thanks to smoother communication within your teams, enabling rapid customer care.
Offer a personalised experience
Make it possible for your staff to share all the information they need to gain a better understanding of customers and deliver a quality experience.
They tell it better than we do !
Amélie Beck
Responsable Administration des Ventes de Saint MaclouNous avons choisi INO PAY afin de donner à nos conseillers en magasin la possibilité de vendre et d'encaisser les clients en toute sécurité. INO a été très efficace et la satisfaction tant conseillers que clients était au rendez-vous ! C'est fiable et sécurisé, on apprécie vraiment.
Maxime Julliard
Directeur Commercial de GERILa solution INO est moderne, agile et répond très bien aux exigences techniques et fonctionnelles de notre projet.
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