Optimize the efficiency of your telesales, telemarketing and teleprospecting teams and accelerate your sales with our 100% cloud contact center solution.
Telephone prospecting, telemarketing, lead recall, etc. Are you looking for an effective solution to accelerate your growth and boost the results of your sales teams?
The productivity of your advisers depends a lot on the tools available to them.
With INO, put your telesales, and telemarketing teams in the best possible conditions so that they can focus on their objectives and manage as many interactions as possible while obtaining better results.
Increase your employees’ efficiency
Manage your teams
Monitor your performance
Increase your employees’ efficiency
Manage your teams
Monitor your performance
Our solution adapts perfectly to teleworking: your telesales teams will be able to work efficiently from anywhere!
Our solution works wherever you are! All you need is a good internet connection.
Call and receive calls by simply opening a web page, without any physical or software installation.
Our solution adapts perfectly to teleworking: your telesales teams will be able to work efficiently from anywhere!
Our solution works wherever you are! All you need is a good internet connection.
Call and receive calls by simply opening a web page, without any physical or software installation.
Your telesales teams will be able to reach and respond to your customers through different interaction channels from a single interface.
Your telesales teams will be able to reach and respond to your customers through different interaction channels from a single interface.
With our integrations, your customers’ information is easily shareable, grouped together in a single interface and can be enriched after each conversation.
Manage your interactions from Salesforce by easily accessing the various INO interfaces, to offer a personalized customer experience.
Create fluid experiences using our APIs that allow integration between our solution and your business tools.
With our integrations, your customers’ information is easily shareable, grouped together in a single interface and can be enriched after each conversation.
Manage your interactions from Salesforce by easily accessing the various INO interfaces, to provide a personalized customer experience.
Create fluid experiences with our APIs that allow integration between our solution and your business tools.
Make life easier for your telesales teams and save them time by automating certain tasks. They will be able to fully concentrate on their sales objectives!
Import your leads files and easily configure your outgoing campaigns in a few clicks.
If the customer is recognized, his/her customer file is automatically accessible. Otherwise, the advisor can easily create a new one and affect the interaction.
Make life easier for your telesales teams and save them time by automating certain tasks. They will be able to fully concentrate on their sales objectives!
Import your leads files and easily configure your outgoing campaigns in a few clicks.
If the customer is recognized, his/her customer file is automatically accessible. Otherwise, the advisor can easily create a new one and affect the interaction.
Our supervision features will allow you to manage your telesales teams’ activity and ensure the quality of calls.
Follow priority KPIs in real time and directly monitor the quality of your contact center.
Listen again, analyze and manage the quality of your teams’ calls.
Listen to your teams’ calls discreetly with a single click.
Intervene discreetly during a call to help your telesales teams.
Our supervision features will allow you to manage your telesales teams’ activity and ensure the quality of calls.
Monitor the indicators to assess the performance of your telesales teams.
Receive regular email reports based on your criteria and sales targets.
By automating certain tasks and with simple campaign set-up, your sales teams will be able to really focus on their sales objectives.
Our smart features will allow you to quickly increase your response, reachability and connection rates.
Our monitoring tools will allow you to analyze the results of your campaigns, to precisely manage your telesales activity and to improve the performance of your teams.
In the end, you will convert more of your prospects into loyal customers.
The INO CX integration with Salesforce has given us the ability to personalize our customer relationships while increasing efficiency, which is a real asset to our services.
INO was very efficient: everything was done very quickly, from the activation of the module to the training of the salespeople and the payment of the customers.
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