Boost your sales by phone, SMS, email and chat

Boost your sales by phone, SMS, email and chat

Optimize the efficiency of your telesales, telemarketing and teleprospecting teams and accelerate your sales with our 100% cloud contact center solution. 

Homme qui utilise une solution de télévente, téléprospection et télémarketing

Boost your results with a solution optimized for telesales teams

Telephone prospecting, telemarketing, lead recall, etc. Are you looking for an effective solution to accelerate your growth and boost the results of your sales teams?
The productivity of your advisers depends a lot on the tools available to them.
With INO, put your telesales, and telemarketing teams in the best possible conditions so that they can focus on their objectives and manage as many interactions as possible while obtaining better results.

Increase your employees’ efficiency

Manage your teams

Monitor your performance

Increase your employees’ efficiency

Manage your teams

Monitor your performance

Increase the productivity of you telesales teams

Work from wherever you want

Our solution adapts perfectly to teleworking: your telesales teams will be able to work efficiently from anywhere!

100% cloud

Our solution works wherever you are! All you need is a good internet connection.

Web RTC

Call and receive calls by simply opening a web page, without any physical or software installation.

Work from wherever you want

Our solution adapts perfectly to teleworking: your telesales teams will be able to work efficiently from anywhere!

100% cloud

Our solution works wherever you are! All you need is a good internet connection.

Web RTC

Call and receive calls by simply opening a web page, without any physical or software installation.

Femme qui utilise une solution de télévente, télémarketing et téléprospection

Adopt an omnichannel solution

Your telesales teams will be able to reach and respond to your customers through different interaction channels from a single interface.

Voice

Email

Outbound campaign

Live chat

SMS

Screenshot de la solution de télévente, télémarketing et téléprospection

Adopt an omnichannel solution

Your telesales teams will be able to reach and respond to your customers through different interaction channels from a single interface.

Voice

Email

Outbound campaign

Live chat

SMS

Integrate our solution with your CRM

With our integrations, your customers’ information is easily shareable, grouped together in a single interface and can be enriched after each conversation. 

Salesforce

Manage your interactions from Salesforce by easily accessing the various INO interfaces, to offer a personalized customer experience.

API

Create fluid experiences using our APIs that allow integration between our solution and your business tools.

Integrate our solution with your CRM

With our integrations, your customers’ information is easily shareable, grouped together in a single interface and can be enriched after each conversation. 

Salesforce

Manage your interactions from Salesforce by easily accessing the various INO interfaces, to provide a personalized customer experience.

API

Create fluid experiences with our APIs that allow integration between our solution and your business tools.

Screenshot de la solution de télévente, télémarketing et téléprospection et intégration via des APIs

Automate certain tasks

Make life easier for your telesales teams and save them time by automating certain tasks. They will be able to fully concentrate on their sales objectives!

Outbound smart campaign

Import your leads files and easily configure your outgoing campaigns in a few clicks. 

File call-up

If the customer is recognized, his/her customer file is automatically accessible. Otherwise, the advisor can easily create a new one and affect the interaction.

Homme qui utilise une solution de télévente, téléprospection et de télémarketing

Automate certain tasks

Make life easier for your telesales teams and save them time by automating certain tasks. They will be able to fully concentrate on their sales objectives!

Outbound smart campaign

Import your leads files and easily configure your outgoing campaigns in a few clicks. 

File call-up

If the customer is recognized, his/her customer file is automatically accessible. Otherwise, the advisor can easily create a new one and affect the interaction.

Manage your telesales teams

Our supervision features will allow you to manage your telesales teams’ activity and ensure the quality of calls. 

Real-time supervision

Follow priority KPIs in real time and directly monitor the quality of your contact center.

Call recording

Listen again, analyze and manage the quality of your teams’ calls.

Double listening

Listen to your teams’ calls discreetly with a single click.

Whispering

Intervene discreetly during a call to help your telesales teams. 

Manage your telesales teams

Our supervision features will allow you to manage your telesales teams’ activity and ensure the quality of calls. 

Monitor the performance of your telesales teams

Dedicated KPIs

Monitor the indicators to assess the performance of your telesales teams.

Dashboards

Find customizable or ready-to-use dashboards.

Scheduled reports

Receive regular email reports based on your criteria and sales targets.

Obtain concrete results

More productive telesales teams

By automating certain tasks and with simple campaign set-up, your sales teams will be able to really focus on their sales objectives. 

An increased response rate

Our smart features will allow you to quickly increase your response, reachability and connection rates.  

Better monitoring of your sales performance

Our monitoring tools will allow you to analyze the results of your campaigns, to precisely manage your telesales activity and to improve the performance of your teams. 

More prospects who convert into customers

In the end, you will convert more of your prospects into loyal customers. 

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