Who we are
A company on a human scale
From relational to exceptional
Let's build an exceptional customer relationship together
Our mission is to support you in the creation of an exceptional customer experience, where the balance between “human” and “digital” has become a strategic element for ambitious companies, eager to achieve excellence.
Long-term support
An intelligent, omnichannel customer interaction management solution
Let's build an exceptional customer relationship together
Our mission is to support you in the creation of an exceptional customer experience, where the balance between “human” and “digital” has become a strategic element for ambitious companies, eager to achieve excellence.
Long-term support
An intelligent, omnichannel customer interaction management solution
an international ambition
We focus on our international development, with users of our solutions all over the world.
Strong values that guide us on a daily basis
Commitment
We are committed to delivering a delightful customer experience by putting consumers and businesses at the center of our challenges.
Expertise
Our experienced and committed teams work daily on solutions and services to help you deliver an exceptional customer experience.
Innovation
We remain curious about new trends, work practices or opportunities while remaining humble, to offer you solutions and services that fit your needs.
A few key dates
1997 - Creation of INO
The adventure begins with consulting missions in telecommunications for large companies and the public sector.
2013 - From telecom to customer experience
To help our customers face new challenges, we developed INO CX, our own omnichannel contact center solution in SaaS mode.
2019 - International development
Our international adventure begins in Spain and Portugal. To accelerate our growth in these two countries, we rely on a network of qualified partners.
To come... New projects and evolutions
In order to meet the needs of our customers in a changing world, we anticipate trends and adapt our solutions to help you achieve your goals.
1997 - Creation of INO
The adventure begins with consulting missions in telecommunications for large companies and the public sector.
2013 - From telecom to customer experience
To help our customers face new challenges, we developed INO CX, our own omnichannel contact center solution in SaaS mode.
2019 - International development
Our international adventure begins in Spain and Portugal. To accelerate our growth in these two countries, we rely on a network of qualified partners.
To come... New projects and evolutions
In order to meet the needs of our customers in a changing world, we anticipate trends and adapt our solutions to help you achieve your goals.
A few key figures
They chose INO
We are INO!
Our teams are united and are driven by the same convictions:
supporting our customers in creating an exceptional customer experience, with flexibility, listening and expertise.
