Who we are

A company on a human scale


From relational to exceptional

Let's build an exceptional customer relationship together

Our mission is to support you in the creation of an exceptional customer experience, where the balance between “human” and “digital” has become a strategic element for ambitious companies, eager to achieve excellence. 

Long-term support

An intelligent, omnichannel customer interaction management solution

Let's build an exceptional customer relationship together

Our mission is to support you in the creation of an exceptional customer experience, where the balance between “human” and “digital” has become a strategic element for ambitious companies, eager to achieve excellence. 

Long-term support

An intelligent, omnichannel customer interaction management solution

Photo de toute l'équipe INO

Strong values that guide us on a daily basis

Commitment

We are committed to delivering a delightful customer experience by putting consumers and businesses at the center of our challenges.

Expertise

Our experienced and committed teams work daily on solutions and services to help you deliver an exceptional customer experience.

Innovation

We remain curious about new trends, work practices or opportunities while remaining humble, to offer you solutions and services that fit your needs.

A few key dates

1997 - Creation of INO

The adventure begins with consulting missions in telecommunications for large companies and the public sector.

2013 - From telecom to customer experience

To help our customers face new challenges, we developed INO CX, our own omnichannel contact center solution in SaaS mode.

2019 - International development

Our international adventure begins in Spain and Portugal. To accelerate our growth in these two countries, we rely on a network of qualified partners.

To come... New projects and evolutions

In order to meet the needs of our customers in a changing world, we anticipate trends and adapt our solutions to help you achieve your goals.

1997 - Creation of INO

The adventure begins with consulting missions in telecommunications for large companies and the public sector.

2013 - From telecom to customer experience

To help our customers face new challenges, we developed INO CX, our own omnichannel contact center solution in SaaS mode.

2019 - International development

Our international adventure begins in Spain and Portugal. To accelerate our growth in these two countries, we rely on a network of qualified partners.

To come... New projects and evolutions

In order to meet the needs of our customers in a changing world, we anticipate trends and adapt our solutions to help you achieve your goals.

A few key figures

0
years of experience
+ 0
these companies trust us
+ 0 Mr.
annual customer interactions
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years of experience in customer relations
+ 0
these companies trust us
+ 0 Mr.
annual customer interactions

They chose INO

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International ambition

our offices worldwide

We are INO!

Our teams are united and are driven by the same convictions:
supporting our customers in creating an exceptional customer experience, with flexibility, listening and expertise.

FROM RELATIONAL TO EXCEPTIONAL

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From relational to exceptional

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