Master Every interaction, Boost Every Performance.
A single platform to manage all your channels: voice, messaging, email, SMS, payment, campaigns, supervision, CRM integrations… INO CX centralizes your tools, secures your data, and optimizes every interaction for a seamless, personalized, and high-performing customer experience.
Handle every interaction with precision—calls, messages, payments, and more. From ACD and IVR to social channels and secure transactions, INO CX ensures smooth, contextual, and personalized experiences across all touchpoints.
Contact Center Software
Choose INO CX for AI-powered contact center solutions that streamline interactions, boost agent productivity, and enhance customer satisfaction.
Distribute calls intelligently with INO CX’s ACD. Route customers to the right agent based on skills, availability, or priority—boost efficiency and first-call resolution.
Manage customer emails efficiently with INO CX. Automate routing, use smart templates, track KPIs, and centralize communication for faster, high-quality support.
Send personalized, branded, or transactional SMS with INO CX. Manage marketing campaigns, alerts, and customer updates with real-time tracking and smart templates.
Simplify and secure your payments with INO Pay. Ensure customer trust with PCI-compliant payment solutions that integrate seamlessly into your operations.
Get local, toll-free, and international business numbers with INO CX. Manage calls, routing, and telecom services from one platform—flexible, scalable, and certified.
Connect INO CX with your favorite tools. Our APIs, webhooks, and native connectors ensure smooth data flow and automation for a unified, high-performance customer experience platform.
Salesforce CTI
Connect INO CX with Salesforce for seamless CTI. Boost agent productivity with click-to-call, screen pop, call logging, and real-time customer data—all in one view.
Enhance Zendesk with INO CX CTI. Centralize calls, messaging, and customer data in one interface. Improve response time, tracking, and agent productivity effortlessly.
Connect INO CX with Zoho CRM to centralize interactions, automate tasks, and access real-time customer data. Boost efficiency with integrated voice, SMS, and messaging.
Boost productivity with the INO CX Chrome extension. Enable click-to-call from any webpage, connect with your CRM, and manage interactions directly from your browser.
Connect INO CX with your systems using powerful APIs and webhooks. Automate workflows, sync data in real time, and build tailored customer experiences with ease.
Empower your teams with smart tools—automated workflows, collaborative features, real-time supervision, and unified interfaces. INO CX helps your agents work faster, smarter, and together, wherever they are.
Quality Monitoring
Enhance customer satisfaction and agent performance with INO CX’s quality monitoring solution. Evaluate interactions, track key metrics, and improve service quality.
Boost performance with INO CX AI and automation. Leverage speech analytics, smart routing, and workflow automation to enhance efficiency and personalize customer journeys.
