New Success Story: Securitas Technology’s Efficient Approach
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Experience Excellence, Backed by Unrivaled Security

At INO CX, we prioritize the security of your data and communications, ensuring robust protection at every stage. Our infrastructure and solutions are designed with cutting-edge security features to safeguard sensitive information while maintaining seamless performance.
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Trusted by 300+ businesses

Protect Data, Earn Customer Trust, And Guarantee Business Continuity

At INO CX, security isn’t just a feature—it’s the foundation of our platform. Designed with resilience and performance in mind, our cloud-native infrastructure, real-time monitoring, and regulatory compliance ensure your operations are protected around the clock.

Cloud-Native Architecture

Built-in scalability and resilience to meet evolving security and performance needs.

End-to-End Data Protection

TLS/SSL encryption, private transit networks, and advanced firewalls secure every interaction.

99.9% Uptime Guarantee

Maintain a 99.9% uptime with distributed data storage across multiple geographic regions.

Continuous Compliance

Our cloud provider is PCI DSS-compliant and we run regular security audits and vulnerability scans.
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Advanced Security Capabilities that Protect Every Layer of Your Contact Center

INO CX offers a full stack of integrated security features to safeguard your infrastructure, data, and customer interactions—whether you're operating at scale or during peak demand.

TLS/SSL 1.2 & 1.3

Industry-standard encryption for secure data transmission.

Private Data Routing

Isolated networks prevent exposure to the public Internet.

Virtual Firewalls

Reduce risks with strong network segmentation.

24/7 Monitoring

Proactive, real-time surveillance of system vulnerabilities.

Georedundant Hosting

Maintain service continuity with distributed data centers.

Security-Trained Teams

All employees are educated in data protection best practices.

Penetration Testing

Routine audits and automated scans to detect weaknesses.

Role-Based Access Control

Limit data visibility to authorized users only.

Secure Authentication Protocols

Safe API, webhook, and third-party system connections.

Real-Time Security Alerts

Instant notifications of anomalies or system threats.

Elastic Infrastructure

Seamlessly handle spikes in traffic without compromising security.

PCI DSS-Compliant Hosting

Our cloud provider adheres to strict payment security standards.
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Why Choosing INO CX

INO CX is designed to empower your contact center with the tools, support, and innovation needed to deliver exceptional customer experiences. Here’s why businesses trust us to elevate their customer interactions:

All-in-One Platform

INO CX unifies all communication channels—voice, email, SMS, chat, and social media—ensuring a seamless, omnichannel experience.

Customizable Solutions

Adapt workflows, features, and reporting to meet specific business needs, ensuring your outbound campaigns align with strategic objectives.

Built to Grow

Our cloud-based platform adapts as your business evolves, with flexible integrations and custom options to meet your needs.

Exceptional Service

Our team provides expert guidance from onboarding to ongoing support, helping you optimize every aspect of your contact center.

Hear It from Our Customers

At Tiko, staying close to our users and improving customer satisfaction is our priority. And INO CX makes that possible.

Aurore FLACH
Customer Relationship Director at Tiko

INO CX’s flexibility and advanced routing capabilities helped us manage our transition smoothly, boost responsiveness, and elevate customer satisfaction.

Olivier COUDERT
Technical Support Manager at Securitas Technology France

INO CX is one of the most agile and high-performing tools I have ever tested. I also loved the collaboration with the teams—it was simply amazing. Just for that, I would recommend INO to all my peers!

Vanina POIRIER
Customer Service Director at O2 Care Services

INO GLOBAL embodies professionalism, responsiveness, and a client-centric approach. I especially appreciate their close support and ability to listen to customer needs.

Guénaël REGNIER
Member Relations Manager at UMR

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Deliver Better Service, Build Stronger Relationships

Ready to elevate customer relationships? Try INO CX’s call center software to streamline workflows, personalize interactions, and boost satisfaction. See it in action!
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