New Success Story: Securitas Technology’s Efficient Approach
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Build Trust and Delight with Seamless Payment Experiences

INO Pay delivers secure, seamless payment solutions that enhance customer trust and satisfaction, making every transaction part of a superior experience.
Discover our solutions
secure payment
Trusted by 300+ businesses

Deliver More Than Payments – Build Trust and Delight Customers

Enhanced Security and Trust

Protect sensitive customer data with robust security features such as tokenization and encryption. These advanced safeguards ensure every transaction is secure, instilling customer confidence and preventing fraud or unauthorized access.

Seamless Customer Journey

Provide uninterrupted, smooth payment processes integrated seamlessly into customer interactions. Customers can complete transactions conveniently without switching channels, ensuring a frictionless experience that enhances satisfaction and builds loyalty.

Payment Collection Efficiency

Simplify collection with flexible payment options, payment links via SMS or email, and instant confirmations. These features maximize payment completion rates and improve operational efficiency for your business.
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Flexible Payment Methods
for Every Need

Provide your customers with secure and versatile payment methods that fit their unique preferences, ensuring a smooth and satisfying payment experience.
by phone with an agent

By Phone with an Agent

Customers can make payments during a live call with an agent who guides them through the process. For enhanced security, agents never have access to sensitive card details. Payments are processed securely directely through the INO CX agent interface.
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sms&email

By SMS/Email

Send payment links directly to customers via SMS or email, allowing them to pay at their convenience. Customers simply click the link, which redirects them to a secure web page to complete their transaction. Instant confirmation ensures a seamless experience.
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ivr

By IVR (Interactive Voice Response)

Customers can make self-service payments by entering their card details using their telephone keypad. The IVR system securely processes the payment without human intervention, ensuring maximum confidentiality and efficiency. This method is available 24/7, offering flexibility and convenience.
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secure payment

Secured Payment Solutions

Allow customers to complete payments seamlessly—whether by email, SMS, or directly with an agent—creating a smooth, uninterrupted journey that enhances trust and satisfaction.

Tailored Payment Options for
Every Situation

Offer versatile payment ways to meet customer expectations and improve your collection rates.
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tailored payment options for every situation

Direct Payment

Customers pay the full amount immediately, ensuring fast and efficient transactions.

Scheduled Payment

Enable payments at a future date, providing flexibility for customers who need more time.

Installment Payments

Allow payments in multiple installments over a defined period, making it easier for customers to manage their finances.

Unmatched Security for
Peace of Mind

INO Pay is built with industry-leading security features to protect sensitive data and instill customer confidence.

Tokenization

Replace sensitive payment details with encrypted tokens, ensuring data is secure, unreadable, and never exposed during storage or transfer.

PCI-DSS Compliant

Meet global security standards with robust encryption protocols, secure handling of cardholder data, and regular audits to prevent breaches and ensure compliance.

No Data Storage

INO CX does not store customer card details, eliminating risks associated with data breaches and ensuring maximum confidentiality for every transaction.

Disaster Recovery Systems

Secure backups and redundancy plans ensure uninterrupted service, protecting transactions during unforeseen technical or security incidents.
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Real Solutions for Real Challenges

See how INO pay’s secured payment solutions tackle common business challenges and deliver exceptional results.

Self-Care Debt Collection Campaign

Boost recovery rates, reduce manual effort

Automated SMS and IVR let customers pay anytime, reducing staff workload and increasing recovery rates while ensuring a frictionless, self-driven payment experience.

Televent Direct Payment

Enable real-time, secure payments without compromising the experience

Agents trigger PCI-compliant payments during live calls. Card data stays hidden, allowing secure transactions without leaving the conversation.

E-Commerce Order Confirmation

Secure transactions, instant customer reassurance

IVR and SMS instantly confirm online payments, minimizing fraud and delays while improving customer confidence and operational speed.

Utility Bill Payments

Flexible, customer-friendly bill settlement

Customers pay overdue bills via secure IVR or SMS links, improving convenience and satisfaction while encouraging timely payments without added pressure on support teams.
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Why Businesses Trust INO Pay for Payment Solutions

INO CX combines advanced technology with customer-focused design to deliver unmatched payment solutions.

Native feature of INO CX

Fully integrated with the agent interface, simplifying workflows and ensuring consistent customer experiences.

Easy Connectivity

Link your bank account through INO or third-party PSPs like Stripe for hassle-free setup.

Seamless Integration

Connect effortlessly with your systems via APIs, Webhooks, and Web services for a unified ecosystem.

Broad Card Acceptance

Support payments from various card types and origins, including Visa, MasterCard, and Amex, to meet diverse customer needs.
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Hear It from Our Customers

At Tiko, staying close to our users and improving customer satisfaction is our priority. And INO CX makes that possible.

Aurore FLACH
Customer Relationship Director at Tiko

INO CX’s flexibility and advanced routing capabilities helped us manage our transition smoothly, boost responsiveness, and elevate customer satisfaction.

Olivier COUDERT
Technical Support Manager at Securitas Technology France

INO CX is one of the most agile and high-performing tools I have ever tested. I also loved the collaboration with the teams—it was simply amazing. Just for that, I would recommend INO to all my peers!

Vanina POIRIER
Customer Service Director at O2 Care Services

INO GLOBAL embodies professionalism, responsiveness, and a client-centric approach. I especially appreciate their close support and ability to listen to customer needs.

Guénaël REGNIER
Member Relations Manager at UMR

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Get Started with Secured Payment Today!

Elevate your customer experience and secure transactions with INO CX’s industry-leading payment solutions.
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Frequently Asked Questions About Secured Payment

INO Pay uses tokenization to replace sensitive card data with encrypted tokens, ensuring details are unreadable even if intercepted. Additionally, our PCI-DSS compliance guarantees adherence to global data security standards, protecting all transactions from fraud or breaches.

No, agents cannot view or access card details. Our secure system tokenizes all sensitive information, ensuring transactions remain confidential and customers feel secure during the process.

IVR payments operate without human intervention, allowing customers to securely input their card details via their telephone keypad. Data is encrypted and processed directly, reducing exposure and maintaining privacy.

Customers can pay through multiple channels, including phone with an agent, SMS/email links, and IVR. All methods support various card types like Visa, MasterCard, and Amex, offering flexibility and convenience.

Automated SMS and email campaigns notify customers of overdue payments, directing them to secure payment links. IVR systems also allow customers to clear dues independently, boosting collection rates while reducing staff workload.

Yes, our APIs, webhooks, and web services ensure seamless integration with CRMs (Salesforce, Zendesk…) and other IT systems, streamlining workflows and enhancing the overall payment experience.

Customers receive real-time confirmations via SMS or email after a successful transaction, providing instant reassurance and maintaining a smooth, transparent process.

Yes, our solution offers flexible payment options, including scheduled payments and installments, enabling customers to pay at their convenience and improve satisfaction.

By offering multiple payment channels, automated reminders, and user-friendly interfaces, our solution simplifies the process and increases the likelihood of timely payment completion.

Our solutions are ideal for e-commerce, utilities, telecom, debt collection, and any business requiring secure, flexible, and multi-channel payment systems to improve customer experience and operational efficiency.

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