New Success Story: Securitas Technology’s Efficient Approach
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Reach Customers Instantly with Powerful SMS Solutions

Reach your customers where they are – on their mobile devices. With INO CX's SMS solutions, you can send timely updates, promotions, and transactional messages that ensure visibility and engagement.
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INO CX interfaces showing SMS template editor, campaign list, message statistics, and customer order tracking via SMS.
Trusted by 300+ businesses

Speed, Simplicity, and Success
Here’s Why SMS Works

Discover the key benefits of our SMS solutions and see how they drive better engagement, trust, and sales.

High Visibility, Fast Response

SMS messages are read almost instantly, ensuring your brand stays top-of-mind and drives immediate customer engagement.

Multi-Purpose Messaging

Use SMS for promotional offers, reminders, confirmations, and alerts - all in one platform.

Efficiency & Cost-Effectiveness

Save time and reduce costs by automating SMS campaigns and leveraging one unified platform for all communications.
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Everything You Need for Seamless SMS Communication

INO CX SMS solutions offer an intuitive, feature-rich platform to manage SMS messaging and SMS campaigns effectively.

Bulk SMS Sending

Send messages to large audiences across multiple countries simultaneously​.
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Advanced Campaign Management

Schedule, customize, and automate your SMS campaigns with precision​.
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Customizable Templates

Pre-design message templates to save time and maintain brand consistency​.
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Long Messages (Concatenation)

No more limits! Send extended messages that combine multiple SMS into one seamless message.
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Dynamic Fields

Personalize every message with dynamic fields like names, order numbers, and more for tailored customer communication.
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Import & Export Contacts

Effortlessly manage large contact lists with simple CSV or Excel uploads and downloads, saving you time and effort.
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Unsubscribe Management

Stay compliant with local regulations by allowing recipients to opt-out with a simple “STOP” message​.
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APIs & Integrations

Seamlessly connect SMS capabilities with your existing CRM and other tools​.
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Real-Time Analytics

Get insights into message open rates, click-through rates, and engagement data to optimize future campaigns​.
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How Businesses Are Winning with INO CX’s SMS solutions

Businesses across industries are turning to INO CX’s SMS capabilities to boost engagement, improve responsiveness, and build lasting customer relationships. Here’s how:

Promotional Campaigns

Send exclusive offers, flash sales, and event notifications to drive customer action.

Transactional Messages

Ensure customers receive order confirmations, delivery updates, and payment reminders on time

Customer Support & Reminders

Send appointment reminders or follow-ups to reduce no-shows and improve customer satisfaction.

Payment Reminders & Collections

Streamline collections with automated SMS reminders and secure payment links, seamlessly integrated with INO's secure payment solution.
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Why choosing ino cx

INO CX is designed to empower your contact center with the tools, support, and innovation needed to deliver exceptional customer experiences. Here’s why businesses trust us to elevate their customer interactions.

All-in-One Platform

INO CX unifies all communication channels—voice, email, SMS, chat, and social media—ensuring a seamless, omnichannel experience.

Customizable Solutions

Adapt workflows, features, and reporting to meet specific business needs, ensuring your outbound campaigns align with strategic objectives.

Built to Grow

Our cloud-based platform adapts as your business evolves, with flexible integrations and custom options to meet your needs.

Exceptional Service

Our team provides expert guidance from onboarding to ongoing support, helping you optimize every aspect of your contact center.
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Hear It from Our Customers

At Tiko, staying close to our users and improving customer satisfaction is our priority. And INO CX makes that possible.

Aurore FLACH
Customer Relationship Director at Tiko

INO CX’s flexibility and advanced routing capabilities helped us manage our transition smoothly, boost responsiveness, and elevate customer satisfaction.

Olivier COUDERT
Technical Support Manager at Securitas Technology France

INO CX is one of the most agile and high-performing tools I have ever tested. I also loved the collaboration with the teams—it was simply amazing. Just for that, I would recommend INO to all my peers!

Vanina POIRIER
Customer Service Director at O2 Care Services

INO GLOBAL embodies professionalism, responsiveness, and a client-centric approach. I especially appreciate their close support and ability to listen to customer needs.

Guénaël REGNIER
Member Relations Manager at UMR

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Reach Customers Instantly with SMS Messaging

Send timely alerts, confirmations, and promotions directly to your customers’ phones. With INO CX, create impactful, personalized SMS campaigns that drive action and boost engagement.
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Everything You Need to Know About SMS messaging

INO CX provides an intuitive interface to create and schedule SMS campaigns. You can customize your message, choose your audience, and set the timing for delivery. Campaigns can be set up in minutes, and you can track their performance in real-time.

Yes, INO CX allows you to send SMS messages to customers worldwide. Our system adapts to international regulations to ensure compliance with local laws and maximize delivery rates​.

INO CX includes opt-out management, allowing recipients to unsubscribe from SMS communications via a "STOP" message. Our solutions are fully compliant with GDPR and other privacy regulations​.

Absolutely! INO CX offers a detailed analytics dashboard, where you can track open rates, click-throughs, and engagement metrics. This enables continuous improvement and optimization of future campaigns​.

Yes, our platform offers powerful APIs and integrations that connect directly with your CRM, ERP, and other business tools​. This allows you to automate SMS messaging and personalize communications based on customer data.

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