New Success Story: Securitas Technology’s Efficient Approach

Connect Faster, Close Smarter: INO CX for High-Performance Sales Teams

With INO CX, your sales team can connect with more prospects, nurture leads, and close deals faster—while focusing on what matters most.
- Power, predictive, and preview dialers
- Native salesforce integration
- Local phone numbers in over 130 countries
Salesperson making an outbound call next to the INO CX call center software dashboard showing KPIs, campaign management, and payment interface to boost sales efficiency.
Trusted by 300+ businesses

Unlock Sales Success with INO CX

Productivity
Unleashed

Optimize workflows with INO CX’s smart task management. Whether automated or manual, task and case creation keeps your team organized and efficient, allowing them to focus on high-value interactions.
This diagram illustrates how INO CX automates key workflow steps—sending notification emails, detecting incidents, triggering alerts, logging issues, and notifying the team—in a seamless, end-to-end process.

Effortless Outreach, Maximum Impact

Leverage INO CX’s automated dialer, caller display, and premium call quality to increase call volumes and answer rates. Connect with more leads seamlessly, expanding your reach without added effort.
List of outbound call campaigns showing each campaign’s status, name, and dialer type (Progressive or Power).

Engage, Persuade, and Close with Precision

With INO CX’s integrated CRM, customized scripts, and rich knowledge resources, your team can tailor every pitch to the client’s needs, leading to smoother closes and stronger customer relationships.
engage, persuade, and close with INO CX interfaces showing a case management form (priority, type, title, status) alongside a task list view displaying each task’s status, category, and due date.

Data-Driven Performance for Lasting Success

Gain the insights you need with real-time statistics, call recordings, and quality monitoring. INO CX enables your team to track, analyze, and refine performance continuously, setting a foundation for long-term sales success.
Dashboard displaying First Call Resolution rate and total calls, alongside a combined chart plotting total calls against ACT, ACW, and MEA metrics over time by date.

Essential Sales-Boosting Functionalities with INO CX

Automated Dialers

INO CX’s automated dialers—featuring power, predictive, and preview modes—cut wait times and eliminate manual dialing, allowing your team to focus on engaging leads and closing deals faster.
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Personalized Caller ID Display

Ensure that your calls make an immediate impact. INO CX allows you to personalize the caller ID display, so customers recognize your business, leading to higher answer rates and stronger engagement.
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Local Numbers 

Enhance your reach and credibility with local phone numbers in key markets. INO CX enables your team to connect with customers around the world, creating a sense of proximity and trust.
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CRM Integration

INO CX offers native integrations with major CRMs, providing a 360° customer view. Access key data, conversation history, and insights instantly, empowering your sales team to deliver personalized, informed conversation with every call.
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Dynamic Scripting

Guide your sales calls with adaptable scripts that fit each customer’s needs. INO CX scripting tools help your team stay on message while tailoring each interaction to drive conversions.
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Quality Monitoring

Track, review, and refine performance with INO CX’s quality monitoring tools. Call recordings, silent monitoring, and feedback mechanisms help maintain high standards in every interaction.
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Knowledge Base

Equip your sales team with INO CX’s AI-powered knowledge bank, offering quick answers to customer questions. With instant access to essential information, your team can deliver smoother, more informed conversations every time.
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Case & Task Management

Organize and track every lead and follow-up with INO CX’s task and case management tools. Easily assign tasks, set reminders, and keep all actions on track to enhance team productivity.
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Real-Time Statistics

Stay on top of performance metrics with INO CX’s live statistics. Track key indicators, measure campaign success, and make data-driven adjustments to continuously improve sales outcomes.
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From Prospects to Deals: How INO CX Elevates Sales

Discover how INO CX helps businesses create seamless, efficient, and personalized customer experiences through innovative and practical solutions tailored to real-world needs. From streamlining peak-time support to delivering VIP care, INO CX transforms customer interactions into success stories.

Lead Generation Made Effortless

Empower your sales team to reach more prospects with automated dialers, local numbers in over 130 countries, and customizable caller IDs. INO CX helps your team maximize outreach efforts, ensuring every lead is contacted efficiently and effectively.

Smarter Follow-Ups for Higher Conversions

Use INO CX’s CRM integration and 360° customer view to access detailed lead profiles, conversation history, and key insights. Personalize follow-ups with tailored messaging, ensuring every interaction resonates and drives deals closer to closing.

Campaign Management Simplified

Run multiple sales campaigns simultaneously with ease. Segment your audience, automate outbound calls, and track progress in real time. INO CX’s intuitive tools ensure your sales team remains organized and focused on closing deals.

Seamless Collaboration for Complex Deals

With integrated case and task management, INO CX ensures your sales team can delegate tasks, manage follow-ups, and collaborate on complex deals. Stay on top of every lead’s status and close deals faster.

Hear It from Our Customers

At Tiko, staying close to our users and improving customer satisfaction is our priority. And INO CX makes that possible.

Aurore FLACH
Customer Relationship Director at Tiko

INO CX’s flexibility and advanced routing capabilities helped us manage our transition smoothly, boost responsiveness, and elevate customer satisfaction.

Olivier COUDERT
Technical Support Manager at Securitas Technology France

INO CX is one of the most agile and high-performing tools I have ever tested. I also loved the collaboration with the teams—it was simply amazing. Just for that, I would recommend INO to all my peers!

Vanina POIRIER
Customer Service Director at O2 Care Services

INO GLOBAL embodies professionalism, responsiveness, and a client-centric approach. I especially appreciate their close support and ability to listen to customer needs.

Guénaël REGNIER
Member Relations Manager at UMR

Ready to Elevate Your Sales? Get in Touch!

Join sales-driven teams that trust INO CX to boost productivity and drive results. Fill out the form to see how we can elevate your sales process!
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