New Success Story: Securitas Technology’s Efficient Approach
EN
EN FR ES
Demo

Debt Recovery Done Right: Fast, Secure, and Human-Centric

Streamline your debt recovery process with secure, efficient tools that prioritize customer satisfaction and foster lasting relationships.
Schedule a demo
INO CX interface showing key debt recovery features, including a payment setup screen with options for installments, direct and scheduled payments, agent-assisted payments, and IVR/SMS/email channels for secure transactions. Dashboard displays KPIs such as total recovered amount, recovery by channel, and recovery rate.
Trusted by 300+ businesses

Effortless Debt Recovery That Delights Customers

Delayed payments often stem from various reasons, such as forgetfulness or temporary financial challenges. To maintain strong customer relationships while achieving your recovery objectives, it’s crucial to adapt solutions to each individual’s circumstances. INO CX empowers you to combine efficiency with empathy, ensuring a seamless experience for both your team and your customers.

Achieve Higher Recovery Rates

With integrated payment options like IVR, SMS, email, and agent-assisted solutions, INO CX makes it easy for agents to offer tailored payment plans that suit customer needs. This flexibility improves the likelihood of timely debt recovery while enhancing the overall customer experience.

Increase Customer Satisfaction

INO CX's personalized approach ensures every interaction is adapted to the customer's preferences and circumstances. By aligning recovery efforts with their journey, you create a respectful, seamless process that builds trust and long-term relationships.

Reduce Operational Costs

Automate repetitive tasks like follow-ups, payment reminders, and call routing to save time and resources. This efficiency reduces operational expenses while enabling agents to focus on high-value tasks that drive results.
Book your demo

Debt Collection That Works for You and Your Customers

With INO CX, debt recovery becomes a seamless part of your customer journey. Automate reminders, offer flexible payment options, and maintain trust through secure, compliant channels—without increasing your team’s workload.

Debt Collection Automation

Engage Customers at the Right Time

Most unpaid bills are simply forgotten. Launch SMS campaigns at key moments—like weekends—to prompt payments without increasing human workload.

Proactive Reminders

Prevent Overdue Payments Early

Send personalized reminders by SMS or email before due dates to encourage timely payment and preserve the customer relationship.

Secure Payments

Guarantee Payment Confidentiality

Allow customers to pay via IVR, SMS, or email without storing sensitive data—ensuring full compliance for internal or outsourced contact centers.

Flexible Repayment

Boost Recovery with Payment Flexibility

Offer direct, scheduled, or installment options to adapt to each debtor’s situation—reducing friction and increasing collection success.
Start today

Achieve Excellence in Remote Work

INO CX empowers organizations to optimize their remote operations with tools that enhance satisfaction, productivity, and cost efficiency.
Shield icon representing secure and confidential use of external services with INO CX.

Challenge

Handling secure payments via third-party services without compromising data protection.

Solution

Enable payments through IVR or SMS/email, ensuring no sensitive data is stored at the partner, guaranteeing compliance and confidentiality.
Free demo
Mobile phone screen showing SMS notifications sent at key moments to boost customer engagement.

Challenge

Reaching customers at optimal moments without increasing operational workload.

Solution

Launch automated SMS campaigns programmed for weekends, ensuring timely customer engagement while conserving resources.
Free demo
proactive engagement to prevent escalation

Challenge

Delayed payments lead to frustration or litigation when not addressed early.

Solution

Automate reminders through SMS or email before due dates, allowing customers to act before accounts escalate to collections​​.
Free demo
3D shopping basket represent ino cx's ability to encourage repeat purchases.

Challenge

 Missed follow-up payments reduce revenue and customer lifetime value.

Solution

Automate personalized SMS/email reminders with incentives to prompt action and encourage repeat purchases.
Free demo

Hear It from Our Customers

At Tiko, staying close to our users and improving customer satisfaction is our priority. And INO CX makes that possible.

Aurore FLACH
Customer Relationship Director at Tiko

INO CX’s flexibility and advanced routing capabilities helped us manage our transition smoothly, boost responsiveness, and elevate customer satisfaction.

Olivier COUDERT
Technical Support Manager at Securitas Technology France

INO CX is one of the most agile and high-performing tools I have ever tested. I also loved the collaboration with the teams—it was simply amazing. Just for that, I would recommend INO to all my peers!

Vanina POIRIER
Customer Service Director at O2 Care Services

INO GLOBAL embodies professionalism, responsiveness, and a client-centric approach. I especially appreciate their close support and ability to listen to customer needs.

Guénaël REGNIER
Member Relations Manager at UMR

Take Your Debt Collection to the Next Level

Streamline debt recovery and improve efficiency with INO CX. Request a personalized demo today!
Checkbox*

You Might Also Be Interested In

INO CX integrated with Salesforce Service Console, showing embedded telephony features, live call handling, performance dashboards, and omnichannel customer interactions.

Salesforce CTI

Connect INO CX with Salesforce for seamless CTI. Boost agent productivity with click-to-call, screen pop, call logging, and real-time customer data—all in one view.
Learn more
products capacities contact center software

Contact Center Software

Choose INO CX for AI-powered contact center solutions that streamline interactions, boost agent productivity, and enhance customer satisfaction.
Learn more
sms&email

SMS Messaging for Customer Service

Send personalized, branded, or transactional SMS with INO CX. Manage marketing campaigns, alerts, and customer updates with real-time tracking and smart templates.
Learn more
secure payment

Secured Payment

Simplify and secure your payments with INO Pay. Ensure customer trust with PCI-compliant payment solutions that integrate seamlessly into your operations.
Learn more

Products

Features

Integrations

Company

Empowering
Every Interaction
AWS Partner logo representing INO CX’s cloud technology partnership with Amazon Web Services.
Privacy policy Legal notice
© INO GLOBAL 2025