New Success Story: Discover how tiko reduced wait times by 40% with INO CX
EN
EN FR ES
Demo

INO CX Blog & News

Blog - Categories
Blog - Search
  • Events
CRM Meetings 2025 logo over the Cannes, France coastline, highlighting INO CX’s participation in the All4Customer Meetings event in Cannes.
  • June 12th, 2025

[Save the Date] INO CX at All4Customer Meetings 2025

Join us in Cannes to explore the future of customer experience INO CX is excited to participate in the upcoming All4Customer Meetings 2025, the leading one-to-one business event dedicated to customer relations, digital marketing, and customer experience transformation. The event will take place from September 16 to 18, 2025, at the Palais des Congrès in […]

Read more
Contact Center Management
3D chart with upward arrow, target, and pie chart representing strategies to boost contact center agent productivity.
  • May 20th, 2024

Power Up Your Team: 5 Strategies to Boost Contact Center Agent Productivity

Read more
Digital Channels
3D chat bubbles surrounded by emojis and hashtags, representing social media messaging integration in contact center communication.
  • January 23rd, 2024

Integrating Social Media Messaging Channels into Your Contact Center: The Unavoidable Evolution

Read more
Customer Experience & Trends
3D robot with headset and chat bubbles symbolizing the role of AI in transforming customer experience.
  • January 15th, 2024

AI in Customer Experience: Reflections and Revolutions

Read more
Voice & Telephony Innovation
3D headset and chat bubbles floating in the cloud, symbolizing UCaaS and CCaaS convergence in business communication.
  • September 25th, 2023

The Next Frontier in Business Communication: UCaaS and CCaaS Convergence

Read more
Customer Experience & Trends
3D megaphone with discount tag and coins symbolizing customer engagement through promotional campaigns before, during, and after sales.
  • October 4th, 2022

Promotions: how to optimise customer relations before, during and after?

Read more
Digital Channels
Colorful directional signpost symbolizing guided customer journey and call deflection strategies across multiple service channels.
  • October 3rd, 2022

Call Deflection: How to Use It to Optimise the Cross-Channel Customer Journey?

Read more
Customer Experience & Trends
Employees and customers connected through positive experience, illustrating the link between employee satisfaction and customer service quality.
  • September 26th, 2022

The Symmetry of Attention: How Employee Satisfaction Drives Better Customer Experience

Read more
Contact Center Management
Headset, chat bubble, and rising bar chart with dollar coins representing improved telemarketing productivity using INO CX.
  • September 20th, 2022

Telemarketing: 5 Tips for Improved Productivity

Read more
Customer Experience & Trends
Notebook and school-themed stationery symbolizing INO CX’s step-by-step advice to strengthen customer relations teams.
  • August 22nd, 2022

Customer relations team: back to school in 4 steps

Read more
Contact Center Management
3D illustration of data charts and magnifying glass, representing key metrics for optimizing customer experience.
  • June 9th, 2022

8 key metrics to optimize your customer experience

Read more
Contact Center Management
3D illustration of a laptop screen with a customer support agent icon, symbolizing call center software solutions.
  • April 26th, 2022

The complete lowdown on call centre software!

Read more
Partners
Two hands connecting puzzle pieces, symbolizing partnership between systems integrators and contact center solution providers like INO CX.
  • March 24th, 2022

Zoom on systems integrators and IT resellers: why should you add a contact center solution in your catalog and how to choose it?

Read more

Let’s Get Started!

Have questions or ready to explore how INO CX can support your goals?
Our team is here to help.
Schedule a demo

Products

Features

Integrations

Company

Empowering
Every Interaction
AWS Partner logo representing INO CX’s cloud technology partnership with Amazon Web Services.
Privacy policy Legal notice
© INO GLOBAL 2025