26
Apr
The complete lowdown on call centre software!
How can you boost your sales staff's performance? What are the criteria for choosing an effective solution to manage your customer service? What tools can monitor your remote workers' activity in real time? Find out in this article everything you...
24
Mar
Zoom on systems integrators and IT resellers: why should you add a contact center solution in your catalog and how to choose it?
Contact center solutions address many needs, that is why customer relationship and telecom professionals are very interested in this technology! However, the added value of implementing one of these software is not clear. Zoom on systems integrators and IT resellers