Creating exceptional customer relationship
Creating exceptional customer relationship
Our goal is to support you in creating an exceptional customer experience.
AN OMNICHANNEL SOLUTION THAT CONNECT YOU TO YOUR CUSTOMERS
SMS
Enhance your customer relationships with short, simple and proactive messaging.
Chat
Help out your customers while they’re navigating your website.
Outbound
Kick-start the conversation by using outbound call or IVR campaigns.
Simplify your daily management
100% cloud
Our solutions allow you to dematerialize and modernize your internal and external communication tools.
Open
Our solutions were designed to be open. Numerous APIs, webhooks and other connectors allow you to integrate our solutions with your business tools.
Secure
Our solutions are built on secure architectures. Our teams are also available to help you set up backup plans to ensure the continuity of your activities.
User-friendly
Our solutions are intuitive, ergonomic and easy to learn because they have been designed for you and your users.
Get support from a team of experts
In addition to our technological solutions, our experts are there to support you in your telecom and customer relationship issues.
Consulting
We support you to optimize your performance and rationalize costs around your telecom and customer relationship needs.
Deployment
We help you deploy technological solutions according to your specific needs and your business environment.
Get support from a team of experts
In addition to our technological solutions, our experts are there to support you in your telecom and customer relationship issues.
Consulting
We support you to optimize your performance and rationalize costs around your telecom and customer relationship needs.
Deployment
We help you deploy technological solutions according to your specific needs and your business environment.
Optimization
We help you get the most out of these solutions.
An international ambition
We focus on our international development, with users of our solutions all over the world.
A few key figures
They chose INO
They chose INO
They tell it better than we do!
Catherine Achouch
Director of Customer Operations of ENIThe INO CX integration with Salesforce has given us the means to personalize our customer relationships while increasing efficiency, a real asset for our services.
Amélie Beck
Sales Administration Manager of Saint MaclouWith INO CX, there is always a solution. The teams were very efficient and both consultants and clients were very satisfied!
Renaud Marrache
CIO of FramWe are really happy with the result because after one and a half days, all the consultants were able to work normally, and we were able to handle the numerous calls from customers while respecting our service quality objectives.
Cyril Raynaud
CEO of France AutomatismesWe are very satisfied with the solutions implemented. It has allowed us to respond precisely to our organizational problems and to considerably improve our quality of service without having to recruit.
Thibaud Lecomte
Operations Director of SolerysThe INO CX solution is flexible, easy to deploy and easy to learn. Moreover, INO has become a true partner for us. Its teams are responsive and attentive to help us create adapted solutions.
Vanina Poirier
Customer Service Director at O2 Care ServicesINO CX is one of the most flexible and efficient I tested. I also enjoyed the collaboration with the team: it was wonderful. At least for it, I would recommend INO to all my peers!
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